Help Center
At MCK Equipment, we’re here to ensure your experience is seamless and stress-free. Whether you need assistance with placing an order, understanding our policies, or getting answers to your questions, you’ll find everything you need right here.
Should you have any questions or require further assistance, our dedicated team is always here to help.
How Can We Help You?
Orders and Payments
Need help with placing an order, tracking it, or understanding payment options? Visit this section for guidance on order processing, payment methods, and managing your purchases.
Shipping and Delivery
Learn more about our shipping policies, delivery times, and international shipping options. If you’ve encountered an issue with your shipment, we’re here to help.
Returns and Refunds
Have a product to return or need a refund? Find step-by-step instructions for initiating returns, understanding restocking fees, and how refunds are processed.
Warranty Policy
We stand by the quality of our products. Explore our warranty policies, claim process, and how to request replacement parts or repairs.
Product Assistance
Get detailed answers to common questions about our equipment, along with downloadable manuals and maintenance guides to keep your equipment in top shape.
Contact us
Still need help? Reach out to our support team via phone, email, or live chat. You can also visit our physical location or request a quote online.
Quick Links
FAQs at Your Fingertips
We’ve compiled answers to frequently asked questions to save you time. From shipping and returns to product details, you’re just a click away from the information you need.
Can’t Find What You’re Looking For?
Our team is here to assist you with personalized support. Contact us today, and we’ll be happy to help.
Thank you for choosing MCK Equipment—where quality meets service!
Sales Representatives
Our dedicated sales representatives are here to guide you through every step of selecting the perfect restaurant equipment and commercial kitchen supplies. With extensive knowledge of cooking appliances, refrigeration units, and storage systems, our team ensures you get solutions tailored to your business needs.
Calgary
Call us: +1 (780) 782 0028
Email us: calgary@mckequipment.ca
Edmonton
Call us: +1 (780) 782 0028
Email us: edmonton@mckequipment.ca
Red Deer
Call us:+1 (780) 782 0028
Email us: reddeer@mckequipment.ca
Vancouver
Call us: +1 (780) 782 0028
Email us: vancouver@mckequipment.ca
Winnipeg
Call us: +1 (833) 978 8833
Email us: winnipeg@mckequipment.ca
Ottawa
Call us: +1 (833) 978 8833
Email us: ottawa@mckequipment.ca
Toronto
Call us: +1 (833) 978 8833
Email us: toronto@mckequipment.ca
Saskatoon
Call us:+1 (833) 978 8833
Email us: saskatoon@mckequipment.ca
Regina
Call us: +1 (833) 978 8833
Email us: regina@mckequipment.ca
Prince Albert
Call us: +1 (833) 978 8833
Email us: princealbert@mckequipment.ca
Battlefords
Call us: +1 (833) 978 8833
Email us: battlefords@mckequipment.ca
Montreal
Call us: +1 (780) 782 0028
Email us: montreal@mckequipment.ca
Quebec City
Call us: +1 (780) 782 0028
Email us: quebec@mckequipment.ca